SHIPPING POLICY

Order Processing

All orders are processed within 1–3 business days after payment has been successfully received.

Orders are not processed, shipped, or delivered on weekends or public holidays.

During high-volume periods, processing times may be extended.

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Shipping Times

Bee Design™ currently ships throughout South Africa.

Estimated Delivery Times:

• Major Cities: 2–5 business days
• Regional Areas: 3–7 business days
• Remote Areas: 5–10 business days

Please note that delivery times are estimates and may vary due to courier delays, weather conditions, strikes, or circumstances beyond our control.

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Shipping Costs

Shipping fees are calculated during checkout.

Promotional free shipping offers may apply from time to time.

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Order Tracking

Once your order has been dispatched, you will receive tracking information via email or SMS (where applicable).

Customers are responsible for providing accurate shipping information. Bee Design™ cannot be held responsible for orders delivered to incorrectly supplied addresses.

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Lost, Delayed, or Damaged Shipments

If your parcel is lost, significantly delayed, or arrives damaged, please contact us within 48 hours of delivery.

Bee Design™ will work with the courier partner to investigate the matter.